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Call Collections Skills Workshops

We specialise in the training of Credit Control professionals in any discipline and at any level.

Click on the links on the left to view more details of a particular programme.

As an example, in support of your cash collection efforts, our carefully researched and developed Advanced Telephone Collection Techniques Workshop offers an excellent opportunity for your collectors/controllers to develop and fine tune their communication, negotiation, questioning and influencing techniques to perfection. This course for the right audience has the potential to generate the biggest impact on cash flows and overdue debt - measured by the usual parameters of DSO (Days Sales Outstanding) and Aged Debt.

Please e-mail: for further information or to discuss requirements.

Would you like help in developing
your Credit Control Policy?