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Selection of Client Comments

Guernsey Post - 'Introductory Credit Control'
"Just thought I'd follow up the conversation we had recently to give you some feedback on the Introductory Credit Control course you kindly came over from the UK to deliver to us.
We were a little apprehensive before the course because as I had mentioned to you on the day we had been on a course a few weeks beforehand which bordered on the ridiculous side of boring and I felt a waste of our time.
However your course was totally different and a day in which we enjoyed so much & couldn't believe how much we covered in a day which went so fast. I felt the course was structured superbly and although there was an agenda there were no time restrictions on the various modules. This gave us the opportunity to discuss & openly debate how we could apply what you had taught us to our own roles here within the business. The course has given us an appetite for some more learning and hopefully in the near future we will be able to invite you back to Guernsey again to continue our Credit Control education."

O2 - 'Consumer Telephone Techniques Workshop'
"A course which I have very much enjoyed and benefited from"

Shell UK Ltd - 'Managing Credit Risk'
"I felt the course met my expectation and needs. The facilitator made it interesting and easy to understand"
"Very good, tutor was excellent and explained the course very well"

AG Barr - 'Credit Control Introductory Skills Workshop'
"Very well presented - recommend - absolutely brilliant course!"

Allied Carpets - 'Time Management'
"Extremely productive, enlightening and rewarding"
"Clearly prepared with care and presented with skill"

HM Prison Service -'Conflict Management'
"Trainer was brilliant. Really wasn’t sure about coming on this course as I am self conscious about my stammer, but trainer made it fun while keeping it relevant and meaningful! A real confidence boost! Thankyou!"

Bibby Distribution - 'Advanced Telephone Collection Techniques'
"Trainer flowed through the course very good, made me feel good about myself!"

Selection of comments from individual participants

"Very enjoyable, informative, helpful, relevant to our job. Easy to follow." "Incredibly enjoyable, exciting and interesting"

"Course left me feeling totally refreshed, motivated and positive"

"The course was very helpful and covered a vast amount of situations that may arise in our job. Well done, as most training organisations donít relate at all"


"Brilliant Course"

"Filling in the gaps of the collections process - a very good course!"

"The role-play was fun and informative"

"The workshop as a whole was excellent. I feel I have learned a lot"

"The workshop was excellent and very informative"

"Excellent content, really learned a lot so glad I attended"

"I was very pleased with today. I was very scared about doing role-play but I found I enjoyed it. Very pleased with the outcome"

"Excellent day, Lots of fun and very enjoyable"

"The role-plays were very well organised and taught me a lot. I also had fun doing them"

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